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Is your agency ready for commercial lines? A 5-point readiness check

Key Takeaways Readiness for commercial lines is something you can score point by point, n…

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Three ways AI is reshaping independent insurance agencies

AI is changing the independent insurance channel right before our eyes. It’s happening so…

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Breaking the Mold: The Role of MGA Innovation in Today’s Specialty Market

From evolving liability trends to niche, hard-to-place exposures, today’s environment dem…

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From Uncertainty to Underwriting: How Specialty Markets Arise

Insurance has always been about helping people and businesses navigate uncertainty. And t…

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What captive agents underestimate about running their own agencies

Key Takeaways As a captive, your carrier hands you the technology. As an independent, you…

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Why Every Commercial-Lines Agency Needs AI Risk Fluency

Over the past year, artificial intelligence has quietly moved from experimentation to eve…

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How Ben Williams Insurance Group went from paper and pen to instant answers

Key Takeaways A client call is only as fast as the information behind it – digging throug…

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The Implementation Gap: Why Good Technology Fails Inside Good Brokerages

One of the more consistent things I have observed working with brokerage teams on technol…

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Severe Convective Storms Demand Closer Attention

Severe convective storms (SCS) are no longer a secondary concern in the catastrophe (CAT)…

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Specialize Your Expertise: Alliance Programs for Construction, Restaurant, Workers Compensation, Cyber, and Environmental Risks

Do you work with contractors or restaurants? Maybe Workers Compensation is your field? Or…

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The Modern Insurance Agency Management System: Essential Features for Growth

As an independent agent, you wear a lot of hats. The last thing you need is a management …

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Stay in Your Lane – Part 2

NOTE: This is the second part of a two-part series by guest contributor, Michael Gay. Her…

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AI vs. Automation: The Shift That’s Changing Agency Workflows

If you’ve evaluated new technology recently, you’ve likely noticed how quickly “AI-powere…

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How Small Agencies Can Win in Commercial Lines Quoting

Key Takeaways Small agencies can quote commercial lines without a dedicated commercial li…

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Why Brokerages Are Adding Workflow Layers Without Replacing Their AMS

After nearly two decades working inside agencies and helping teams implement and redesign…

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Stay in Your Lane – Part 1

NOTE: This is the first part of a two-part guest post from Friend of the Academy, Michael…

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7 Ways to Put AI to Work in Your Agency (Without a Tech Team)

Key Takeaways AI for a small agency does not require a tech team. Most of what is useful …

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5 Strategic Tradeoffs MGAs Are Navigating

The MGA market has evolved at a remarkable pace, outpacing the broader P&C insurance …

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Workflow Debt: The Hidden Barrier to Scaling Specialty Insurance

Fourteen years of working inside carrier, MGA, and brokerage operations gives you a parti…

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Lower Wildfire Premiums Shouldn’t Distract from Ongoing Risk

The property market is finally offering some welcome relief, with rates softening across …

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