Like the bankers in 2008, insurers risk going down as the bad guys of the COVID-19 pandemic. As thousands of small UK businesses – faced with empty town centres, absentee staff and mandated closures – turned to them for support, insurers fell back upon their pandemic exclusions. In response, the FCA ultimately took a Business…

Are we the bad guys? How insurers can – and must – transform their brands



from Accenture Insurance Blog https://ift.tt/2Wtn5C5