Accenture’s analysis of North American insurance organizations’ public innovation announcements suggests that investments in customer experience and distribution innovations reap the biggest rewards. Agents, of course, play a key role in supporting the customer experience and extending distribution. That’s why we suggest insurers focus their innovation efforts on empowering agents across four dimensions—partner, growth seeker,…

How to empower the agent as an entrepreneur



from Accenture Insurance Blog https://ift.tt/3vsphXx